Tuning - Terms & Conditions

The terms and conditions below will bind all tuning and dyno hire bookings made with CSC Motors. By making a booking, we presume you have read and understood the terms and conditions.

1. The customer’s responsibility is to ensure the vehicle is in correct working order without underlying faults when you arrive for a remap or dyno hire with CSC Motors. We make no representations or warranties that the remaps we supply will not cause damage to your vehicle, owing to, but not limited to, an underlying fault or poor servicing. Before carrying out a remap to a vehicle, we will carry out a basic health check. We do not represent that this health check will identify all underlying defects of your vehicle, which may cause your vehicle to fail after a remap has been carried out. If the condition of your vehicle is below the expected level - we will advise you that carrying out a remap may cause damage to your vehicle over time. If you choose to proceed with the remap, you do so at your own risk. If we feel the risk is too significant, we reserve the right to cancel the booking. If your car failes the health check and you dont wish to proceed, we reserve the right to charge a service fee which is equal to the deposit paid.
2. CSC Motors accepts no liability for any damage caused, directly or indirectly, to your vehicle, or any financial loss or expenses incurred by or imposed on or in connection with your use of our services. We do not accept responsibility for any serviceable item and/or mechanical part (including turbo’s) or electrical parts that fails. We accept no claim for labour and/or parts under any circumstances.
3. CSC Motors takes no responsibility for the loss of any other vehicle data while carrying out a remap.
4. CSC Motors reserves the right to refuse any of our services to a customer.
5. All performance and fuel performance figures provided by CSC Motors prior to a remap are estimates and should be treated this way.
6. All work carried out will be based on the customers’ requests. Any advice we offer is purely for your information and is not legally binding.
7. It is your responsibility to inform your insurance company of the remap. We strongly advise you inform them prior to having the remap carried out or driving the vehicle away from our premises the remap
8. All payments are to be made immediately after the remap by card, cash, paypal or direct bank transfer before the vehicle can be removed from the care of CSC Motors.
9. If you are unhappy with the tuning services provided by CSC Motors or the performance of our remap, we can provide a refund within 7 days. When we give a refund, we will return your car to stock. Please note, we cannot guarantee we can return your car to the previous map; this is vehicle dependent.
10. CSC Motors reserves the right to cancel or postpone any booked remap for any reason (bad weather conditions etc.). In the event we cancel your booking, the deposit will be refunded.
11. CSC Motors using our booking platform, will take a deposit payment to secure the booking. In the event of a late cancellation or no-show, we reserve the right to hold the deposit for payment of our time. Our deposit will be outlined at the time of booking. Please note, CSC Motors doesn't have access to any card details you provide as part of the booking policy and these are stored by our third party payment providers who are Stripe, Paypal and Square.
12. CSC Motors do not accept liability for death, personal injury, loss of earnings, accidents, damages, faults, or legal claims.
13. CSC Motors may transfer our rights and obligations under these Terms and Conditions to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms and Conditions.
14. You cannot use the discount provided to you by CSC Motors or your local car club in conjunction with any other offer by CSC Motors. Only 1 discount is applicable per booking
15. All vouchers must be redeemed before the expiry date. Once an expiry date has passed, the voucher will be marked as used.
16. Please ensure all vouchers are presented on the day of booking; otherwise, the total balance will be charged.
17. All CSC Motors vouchers have a cash value of £0.01
18. CSC Motors vouchers can be transferred to another person if agreed in writing with CSC Motors.
19. You must sign a disclaimer (Available Here) before placing your vehicle on our dyno (also known as a rolling road). Without a signed waiver, CSC Motors have the right to cancel a booking and charge a service fee which is equal to the deposit paid.
20. CSC Motors may amend these Terms and Conditions periodically.

Last Updated: 20/11/2021. Added the deposit is now payable at the time of booking